This was my second visit to Jim's Automotive. My repair (a brake job) exceeded Jim's initial estimate given over the phone when I made my appointment. Jim explained the reason for the increase and I approved the higher cost. While the repair was in progress, I was shown the parts involved and given a full, technical explanation for the cost difference. I left satisfied that my brakes were repaired correctly and I will return to Jim's next time my vehicle needs service. By the way, Jim's Automotive has made a significant improvement to their customer waiting area ... a comfort cat! "Carbon" kept me company as I waited for my car to be fixed.
Thank you Arthur for the great review as well as your comment about our "Carbon". She has indeed brought much joy to our customers and has made a wonderful addition to the Jim's Automotive family.
- Jim's Automotive