5

I was given the utmost customer service and timely solution to my Jeeps automotive problems by Jim and his staff.

5

Thanks for fitting me in Jim and staff! Love the convinience of your shop.

5

Jim and his crew have always been honest and super at their job, in my experience. I love the work and the people.

5

appreciate quick service, as well as courteous, professional, and trustworthy communications with staff.

5

Usually you do not correlate integrity with automotive service, but these people are completely honorable. I was given a $3,700. + quote from Larry Miller. They repaired my Prius for $375.! Everything was explained in complete detail, every step of the way. I was shown on how Miller had planned to charge me twice for the same service using different terminology. Few automotive places can work on hybrids but these people do, as well as other vehicles. I called my everyone I knew after service and told my friends that this is the only place to bring your car. Thank you Jim.

5

Jim's was recommended to me from a friend and I was not disappointed. Jim and everyone who works there was welcoming and helpful. Jim's was honest about repairs that I needed immediately and those that could wait. I would recommend Jim's to my friends and family and look forward to doing business with them in the future.

5

I trust Jim's Automotive to give me straight information and to do what is needed without charging me for unnecessary work. They are not cheap but that's because they invest in their employee's training and pay a decent wage. I wouldn't trust a company that was only interested in underquoting a job just to get my business.

5

Wow, this place was discovered due to my participation in the Nextdoor forum, and boy did these folks deliver with AMAZING customer service and care for my vehicle. I am so thankful to have found a new automotive repair facility for our family vehicles. Thanks to all the people at Nextdoor for providing references along with the WONDERFUL staff at Jim's for their professionalism and service.

5

AARP referred me to Jim's Automotive. On the AARP website, there is a section for recommended repair shops in major US cities according to RepairPal. At the time I initially searched Albuquerque, Jim's was the ONLY recommended shop ... now there are a few more. Today I made my first visit to Jim's for an air conditioning problem. They started work immediately when I arrived for my 1:30pm appointment and finished the job in 90 minutes. Result was my air is coldest it's been since I've owned my car. I was not only impressed with the performance of my air conditioning but also with the HONESTY of this shop. A system inspection showed all I needed was a refrigerant refill. Many shops, certainly including car dealers, may have "found" I needed a new compressor or evaporator at a cost of $1000 or more. ALL of my future car repairs will be done by Jim's Automotive. I would recommend you also take your business to this trustworthy shop.

5

I am really glad that Jim's Automotive is here in Albuquerque. They keep my car running well and always answer my questions. They are trustworthy. You'll be glad you brought your car here.

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