Actually I have been going to Jim's Automotive for at least fifteen years, and they are extremely knowledgeable. They fix the car the first time. If there is any problem, they take care of it, but I've never had a problem. They are very fair. They are very accommodating. It is a good repair experience. I do recommend them to anyone that needs automotive service. I actually recommended them to a lady that I knew. She was a receptionist. She actually had an older car, and had been having trouble finding someone to even find what the problem was. She took it in to Jim's, they fixed it, and she was happy as a clam.