I have been a customer of Jim's for around 15 years. That alone should say something about the quality of their work! They have ALWAYS been fair, respectable, fast and guarantee their work and throw in a few cornball jokes for free. I am suspicious of the negative reviews, particularly the other repair shop owner who is clearly trying to do what he accuses Jim of - "stealing" customers. The other negative review - a 93 year old driver living on $250 a month, pays $1500 to fix her car and then writes Google reviews? Seriously? While possible, this is a poorly disguised fake review written by a competitor, and registers a 9.99 on my BS meter. I find it interesting that both negative reviews were written on exactly the same day! If you want a honest mechanic and a few corny jokes thrown in for good measure, this is the place.